Sourcing FAQ
B2B Sourcing FAQ: MOQ, Lead Time, OEM Packaging, Warranty, Shipping and Payment Terms
Answers to the ten questions importers ask most often when buying appliance spare parts from China, with reference tables for MOQ, lead time, freight mode and payment terms.
2026-07-15 · 7 min read · GGATC Sales Team
This page consolidates the commercial terms that overseas buyers ask about before their first order. Figures are reference values for standard aftermarket appliance parts and are confirmed in writing on every quotation.
MOQ Reference by Category
| Category | Standard MOQ | Trial Order MOQ | Mixed Model Allowed |
|---|---|---|---|
| Drain pumps | 100 pieces | 50 pieces | Yes |
| Microwave magnetrons | 100 pieces | 50 pieces | Yes |
| Motor parts | 50 - 300 pieces | 30 pieces | Yes |
| Compressor parts | 300 - 500 pieces | 200 pieces | Yes |
| Fan motors | 30 - 50 pieces | 20 pieces | Yes |
| Control boards | 100 pieces | 30 pieces | Limited |
| Sensors and thermostats | 300 - 500 pieces | 200 pieces | Yes |
| Other white goods parts | 100 - 500 pieces | 100 pieces | Yes |
Lead Time Reference
| Order Type | Quantity Range | Production Time | Total to Port |
|---|---|---|---|
| Stock item | Below 1,000 pieces | 0 days | 3 - 7 days |
| Stock item | 1,000 - 5,000 pieces | 3 - 5 days packing | 7 - 12 days |
| Bulk order | 5,000 - 20,000 pieces | 15 - 25 days | 20 - 32 days |
| OEM packaging | Above 500 pieces per model | Add 5 - 7 days printing | Add 5 - 7 days |
| Sample | 1 - 5 pieces | 1 - 2 days | 4 - 7 days by express |
OEM Packaging and Labeling
- Neutral carton with no supplier branding, free of charge.
- Custom color box with your logo, 500 - 1,000 pieces per model, plate cost quoted separately.
- Barcode and EAN13 labeling per piece for retail distribution.
- Custom part number printing to match your internal SKU system.
- Multilingual instruction leaflet on request.
Warranty and Quality Terms
| Item Group | Warranty Period | Inspection | Defect Handling |
|---|---|---|---|
| Motors, magnetrons, control boards | 12 months | Powered function test | Replace or credit next order |
| Pumps, fan motors, valves | 12 months | Flow and noise test | Replace or credit next order |
| Carbon brushes, belts, filters | 6 months | Dimensional sampling | Credit above agreed rate |
| Sensors and thermostats | 12 months | Calibration sampling | Replace or credit next order |
Shipping Options
| Mode | Best For | Transit Reference | Cost Level |
|---|---|---|---|
| Express DHL / FedEx / UPS | Samples, below 30 kg | 3 - 7 days door to door | High |
| Air freight | 30 - 300 kg urgent orders | 5 - 10 days to airport | Medium high |
| Sea LCL | 1 - 15 cubic metres | 25 - 45 days depending on port | Medium |
| Sea FCL 20ft / 40ft | Full container wholesale | 22 - 40 days depending on port | Low |
Payment Terms
- T/T: 30% deposit, 70% balance before shipment, standard for first orders.
- PayPal or Western Union: accepted for samples and small parcels.
- L/C at sight: available for container orders above an agreed value.
- O/A terms: discussed for repeat buyers after several successful shipments.
- All quotations are FOB Shenzhen or FOB Ningbo unless CIF is requested.
Documents Provided
- Commercial invoice and packing list.
- Bill of lading or air waybill.
- Certificate of origin, Form A or Form E where applicable.
- CE and RoHS declarations for eligible items.
- Inspection photos and test records on request.
Conclusion: a first order can start from 50 pieces per model in a mixed trial shipment, with quotation returned within 24 hours and stock items dispatched in 3 to 7 days. Send your model list, target quantity and destination port to sales88@ggatc.com or WhatsApp +86 181 5864 9251 to receive a written quotation including FOB price, lead time and packaging options.
Need a matched quotation?
Send your OE numbers, photos or model list. We reply with matched parts, tiered FOB price, MOQ and lead time within 24 hours.
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Request a Quotation
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Tell us the part you need, your target quantity and destination port. Our sales engineers reply with FOB price, MOQ, lead time and packaging options.
GO GO AUTOMATIC COMPANY LIMITED
Contact person: CALEB MAO, Sales Manager
Mon - Sat, 9:00 - 18:30 (GMT+8) · Reply within 24 hours